Send an Email
When should you use it?
When the lead is generated
When the visitor has entered their details
When a conversation has been completed
When a conversation has reached a particular point
How do I set it up?
To setup the 'Send Email' action block, you can follow the following steps;
Add action block on canvas by clicking on '+'
Choose 'Send an Email'
Configure following on right panel
Send an email to: Define the email IDs of the users who need to be notified via email
To:
CC:
BCC:
Subject: Define the subject of the email
Email Markup: Define the content of the email
Include Chat Transcript: You can switch on 'Include Chat Transcript' if you would like to receive entire chat transcript over the email
Last updated