Home
  • πŸ˜ƒWelcome to Cataleya
  • Cataleya Basics
  • 🏁Getting Started
    • Building a Chatbot
    • Testing a Chatbot
    • Installation
      • Installation on Website
        • Installation using HTML
        • Installation using Google Tag Manager
      • Installing on Wordpress
      • Installing on SquareSpace
      • Installation on WhatsApp
      • Installation on Facebook
      • Installation on SMS
    • Deploying a Chatbot
    • Utility Tools
  • ⏹️Action Blocks
    • Overview
    • Trigger
      • Set values to variables using Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Branch
    • Image Carousel
    • Human Handover
    • Slider
    • File Upload
    • Delay
    • Form
    • Flow
    • Jump
    • Codeblock
      • Dynamic Dialog Generator
    • Options
    • List
    • Reply Buttons
    • AI Model
  • πŸ€–AI Studio
    • Overview
      • From URL
      • From File
      • From Intent
  • πŸ”—Integrations
    • Overview
    • Service Call
    • Javascript
    • Zapier
    • Code block
    • Google Calendar
    • Calendly
    • HubSpot
    • DialogFlow
    • Link Tracking
  • βœ‰οΈLive Chat
    • Overview
      • Live Chat Screen
      • Live Chat Settings
  • πŸ› οΈTroubleshooting
    • Cloning Bots
    • Connecting Action Blocks
    • Creating Loops
    • Setting Up Fallback Variables
    • Setting Up Link Tracking
    • Variable Manager
    • Image Dimensions
  • πŸ“£Outbound Bots
    • Overview
    • Building One Off Campaign
    • Building Ongoing Campaign
    • Creating a WhatsApp Template
    • Action Blocks: Outbound
      • Send WhatsApp
      • Send SMS
      • Delay
      • Branch
  • 🎨Chatbot Customisation
    • Chatbot Appearance
    • Custom CSS
    • Embed bots in iFrame
    • Embedding the Chatbot
    • JS functions to show/hide
  • πŸ‘œAccount Management
    • Teams
    • Teammates
    • Purchasing a plan
    • Payment Methods
    • Refund Policy
    • Reset Password
    • Deleting Account
  • ⏺️Reporting
    • Analytics Dashboard
    • Custom Reports
    • What are contacts in Cataleya?
    • Scheduling a Contact Report
    • Exporting a Contact List
    • What are weekly reports?
      • What are weekly reports?
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  1. Account Management

Reset Password

Lost your password? Unable to login into your account? Well, we've got you covered

To reset your password, you can follow the following steps;

  • Click on 'Forgot Password'

  • Enter the 'Registered Email Address' & click on 'Send Me Instructions'

  • Click on 'Reset Password' link received in your inbox

  • Enter 'New Password' of your choice

We recommend strong passwords. Strong passwords should include one capital letter, one numeric and one special character. For example. 'Test123$'

  • Click on 'Reset Password' to confirm the new password

On clicking this link, it will reset your password and will navigate you back to the login screen allowing you to login into your account using new password

PreviousRefund PolicyNextDeleting Account

Last updated 1 year ago

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