Home
  • πŸ˜ƒWelcome to Cataleya
  • Cataleya Basics
  • 🏁Getting Started
    • Building a Chatbot
    • Testing a Chatbot
    • Installation
      • Installation on Website
        • Installation using HTML
        • Installation using Google Tag Manager
      • Installing on Wordpress
      • Installing on SquareSpace
      • Installation on WhatsApp
      • Installation on Facebook
      • Installation on SMS
    • Deploying a Chatbot
    • Utility Tools
  • ⏹️Action Blocks
    • Overview
    • Trigger
      • Set values to variables using Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Branch
    • Image Carousel
    • Human Handover
    • Slider
    • File Upload
    • Delay
    • Form
    • Flow
    • Jump
    • Codeblock
      • Dynamic Dialog Generator
    • Options
    • List
    • Reply Buttons
    • AI Model
  • πŸ€–AI Studio
    • Overview
      • From URL
      • From File
      • From Intent
  • πŸ”—Integrations
    • Overview
    • Service Call
    • Javascript
    • Zapier
    • Code block
    • Google Calendar
    • Calendly
    • HubSpot
    • DialogFlow
    • Link Tracking
  • βœ‰οΈLive Chat
    • Overview
      • Live Chat Screen
      • Live Chat Settings
  • πŸ› οΈTroubleshooting
    • Cloning Bots
    • Connecting Action Blocks
    • Creating Loops
    • Setting Up Fallback Variables
    • Setting Up Link Tracking
    • Variable Manager
    • Image Dimensions
  • πŸ“£Outbound Bots
    • Overview
    • Building One Off Campaign
    • Building Ongoing Campaign
    • Creating a WhatsApp Template
    • Action Blocks: Outbound
      • Send WhatsApp
      • Send SMS
      • Delay
      • Branch
  • 🎨Chatbot Customisation
    • Chatbot Appearance
    • Custom CSS
    • Embed bots in iFrame
    • Embedding the Chatbot
    • JS functions to show/hide
  • πŸ‘œAccount Management
    • Teams
    • Teammates
    • Purchasing a plan
    • Payment Methods
    • Refund Policy
    • Reset Password
    • Deleting Account
  • ⏺️Reporting
    • Analytics Dashboard
    • Custom Reports
    • What are contacts in Cataleya?
    • Scheduling a Contact Report
    • Exporting a Contact List
    • What are weekly reports?
      • What are weekly reports?
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  1. Account Management

Refund Policy

Refund policy at Cataleya

Cataleya does not explicitly offer refunds on invoices that are once processed. However, depending upon the reason of refund, an appeal can be made on hello@cataleya.io

Cataleya's team will reach out to you via Email to discuss about the request and process it as per the business operating procedures and nature of the request.

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Last updated 1 year ago

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