Deleting Account

Cataleya takes user data very seriously, and to abide with GDPR & CCPA rules, you can request to delete your personal information or your Cataleya account at any time

In-order to delete the account, there are two ways by which you can raise a request, they are;

Via Email

You can send out the email to us requesting to delete the account. The email needs to be sent to [e-mail]

The request needs to come from the admin or the owner of the account

Via Tickets

The other way through which you can raise a request to delete your account is by raising the support desk. You can visit this link to raise the support desk for the same.

The request needs to come from the owner or the admin of the account

We generally take 24 to 48 hours to address the request.

Once we have moved forward with deleting the account, your account data will be permanently lost and Cataleya will not be able to restore your data.